Our first experience booking Etihad business class did not go so well, this time we were determined to enjoy our experience.
What goes up must come down. Good things don’t last forever. I am sure there are more metaphors, but I was amazed at how quickly our customer service experience with Etihad Airways soured. At least they waited until our second flight. After attentive customer service while on the ground in Amman, due to some Twitter […]